Pune
+91 80077 24646

Guest & Hotel Policies

Effective Date: 20 September 2026

These Guest & Hotel Policies provide important information and rules for guests staying at Liv.inn.

1. Check-in and Check-out

Check-in: 11:00 AM Check-out: 10:00 AM

Guests are required to provide valid identification during the check-in process.

Liv.inn provides 24-hour reception assistance.

Requests for early check-in or late check-out are subject to availability and applicable hotel conditions.

2. Identification Policy

A valid ID is required for guests staying at Liv.inn.

Local IDs are accepted.

Guests are responsible for providing valid and accurate identification information during check-in.

3. Guest Policy

Liv.inn is a couple-friendly property.

Unmarried couples are allowed.

Guests must provide valid identification as required by the hotel.

Guests are expected to respect the property, other guests and hotel staff throughout their stay.

4. Room Occupancy

Guests must use rooms only according to the occupancy and arrangements confirmed by the hotel.

Extra beds are available.

Extra-bed charges: No additional charge according to the current hotel information.

Any additional occupancy arrangement remains subject to hotel availability and applicable hotel rules.

5. Smoking Policy

Smoking is not permitted at the hotel.

Liv.inn does not provide smoking rooms.

No designated smoking area is currently provided.

Guests are expected to comply with applicable smoking restrictions and hotel safety requirements.

6. Pet Policy

Pets are allowed.

No additional pet charge is currently specified in the hotel information.

Guests are responsible for ensuring that pets do not cause damage, disturbance or safety concerns to other guests or hotel property.

7. Hotel Property and Damage

Guests are expected to take reasonable care of hotel property, furniture, equipment, fixtures and other items provided during their stay.

Guests may be responsible for damage or loss caused by intentional, negligent or improper use, subject to applicable law.

8. Noise and Guest Conduct

Guests must behave respectfully and avoid conduct that may disturb other guests, hotel employees or nearby residents.

Activities that create unreasonable noise, disturbance, harassment, threats or unsafe conditions are not permitted.

9. Safety and Security

Liv.inn provides security measures including CCTV and hotel security.

Guests should:

  • Follow hotel safety instructions.
  • Keep personal belongings secure.
  • Inform reception of safety or security concerns.
  • Contact reception in case of an emergency or urgent assistance.

Liv.inn cannot be responsible for circumstances beyond its reasonable control, subject to applicable law.

10. Housekeeping

Housekeeping services are available at Liv.inn.

Guests may request housekeeping assistance through the hotel or the Digital Concierge where available.

Requests are subject to staff availability and hotel operating conditions.

11. Room Service

Room service is available.

Guests may request available services through the hotel or the Digital Concierge.

Service availability, timing and applicable charges may vary.

12. Food Service

Liv.inn provides food service through its cloud-kitchen operation.

The current services include:

  • Breakfast
  • Lunch
  • Dinner
  • Room service
  • Vegetarian food
  • Non-vegetarian food

The property currently does not provide a dine-in restaurant.

Food availability and service timings may vary.

13. Laundry and Dry Cleaning

Laundry service is available.

Dry-cleaning service is also available.

Guests should contact the hotel for applicable service details, pricing and arrangements.

14. Parking

Parking is available.

The currently documented parking arrangement is:

Charges: Free Availability: Subject to available capacity.

Guests should follow the hotels parking and safety instructions.

15. Wi-Fi

Wi-Fi is available for guests.

Access details may be provided by the hotel during the stay.

Guests must not use the hotels internet connection for unlawful activities.

16. Power Backup

Power backup is available at the property.

The availability and coverage of backup power may depend on the nature and duration of a power interruption.

17. Hot Water

Hot water is available for guests.

18. Lift / Elevator

A lift/elevator is available at the property.

Guests should follow posted safety instructions and capacity limits.

19. Digital Concierge

Liv.inn provides a room-based Digital Concierge system where available.

Guests can use the room QR code to access available services and information.

Services may include:

  • Housekeeping
  • Food/room service
  • Extra towels
  • Water
  • Other guest services
  • Maintenance assistance
  • Contacting reception

Service requests are subject to availability and hotel operating conditions.

20. Guest Service Requests

Guests should provide accurate information when submitting a service request.

A request submitted through the Digital Concierge should not be considered completed until the hotel confirms or fulfils the request.

Guests may contact reception if an urgent request requires immediate assistance.

21. Lost and Found

Guests who lose an item at the hotel should contact reception as soon as possible.

Any found property should be handed to hotel staff.

Lost-and-found items will be handled according to the hotels applicable procedures and legal requirements.

22. Prohibited Conduct

Guests must not:

  • Engage in unlawful activities.
  • Damage hotel property.
  • Create unreasonable disturbance.
  • Misuse hotel facilities.
  • Attempt unauthorized access to hotel systems or services.
  • Use the Digital Concierge or hotel services for fraudulent or abusive purposes.
  • Engage in conduct that threatens the safety of guests or staff.

23. Compliance With Hotel Policies

By staying at Liv.inn, guests are expected to comply with these policies and reasonable instructions provided by hotel staff.

Where a guest violates hotel policies, Liv.inn may take appropriate action in accordance with applicable law.

24. Policy Updates

Liv.inn may update these Guest & Hotel Policies from time to time.

The latest version will be made available on the website.

25. Contact Reception

For assistance during your stay:

Phone / WhatsApp: 8007724646 Email: help.livinn@gmail.com

Reception: 24 hours

Liv.inn Plot No-31, Lane No-4, Infinity Greens Society, Near VTP Altair Phase-1, Gat No-1251, Upper Kharadi, Wagholi, Pune, Maharashtra - 412207, India

Last Updated: 20 September 2026